Privacy Policy

Last updated: September 14, 2026

DONGFENG Packing Machine ("DONGFENG," "we," "us") respects your privacy. This policy explains what we collect when you visit www.dfpackingmachine.com, submit an enquiry, request a quote, or contact our team.

Information we collect

When you submit a contact, quick inquiry, quotation, or product configuration form, we may collect your name, company, country, email address, telephone or WhatsApp number, product interest, selected configuration, message, and files you choose to send. We also record technical information needed to protect the service and manage enquiries, such as IP address, submission time, browser information, and page or product context.

How we use information

We use this information to respond to enquiries, prepare quotations, provide product and export support, operate and secure the website, prevent spam, maintain business records, and improve our website. We do not sell personal information.

Cookies and analytics choices

Necessary cookies support core functions such as your cookie choice, WooCommerce cart or session functions where used, security checks, and a sales-representative preference when you enter a representative link. They cannot be switched off through our banner without affecting those functions.

With your permission, we use Google Analytics 4 to measure aggregated website use and Microsoft Clarity to understand navigation and usability through heatmaps and session analysis. These services do not load until you choose Accept analytics cookies. You can choose necessary cookies only or change your choice at any time.

Manage cookie preferences

Service providers

We use service providers that process information on our behalf or provide website functions, including Google for analytics, Microsoft for Clarity analytics, and Cloudflare for security and bot protection. Their processing may involve international transfers. Please review the Google Privacy Policy, Microsoft Privacy Statement, and Cloudflare Privacy Policy.

Retention and your choices

We retain enquiry and business information only for as long as reasonably needed to respond, provide support, meet legal or accounting obligations, and resolve disputes. Where applicable law gives you rights to access, correct, delete, restrict, or object to processing of your personal information, or withdraw consent for analytics, you may contact us to make a request.

Contact

For privacy requests or questions, email [email protected] or use our contact page.

We may update this policy when our services or legal obligations change. The date above shows the latest revision.